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We are always looking to understand our clients and their needs. These survey questions help us to gain a better understanding so we can best support you.

With significant reductions in official interest rates over the last 18 months, when did you last review your interest rate and loan conditions?
Less than 18 months
18 months to 3 years ago
3 to 5 years ago
Longer than 5 years ago
I do not remember
During the last year, our world has been impacted financially. How have you been impacted financially (tick all applicable answers)?
Experienced a decline in income
Reduced expenditure on holidays and travel
Increased available cashflow
Increased savings or reduced loan balances
No financial change
Have you or anyone you know considered taking advantage of any of the first home buyer schemes currently available from the federal and state governments?
I am not aware of the current schemes available
Not applicable
As time passes our family circumstances also change. What changes are you likely to experience in the next 12 months?
Leaving home
Starting a family
Children becoming teenagers
Children leaving home
We are always looking to deliver exceptional service to our clients. Please leave a valuable feedback or a testimony regarding our services.
Please indicate if you would like to receive more information on:
Is it time to re-finance?
When should I renovate or upgrade?
Can I utilise the First Home Buyer Deposit Scheme?
Am I in a position to invest in property?

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